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Archive for March 2012
Mobile phones and children
If the current breed of Service Management /Help Desk products such as IBM’s Maximo or VMware’s Infra are relics of the Analytical mindset, what would the tools of a Synergistic or Chaordic mindset look like? Analytical Mindset I’ve observed many disturbing behaviours driven by the current breed of tools commonplace amongst the organizations locked in … Continue reading
Royal Mail Experience
I recently came home to find a little red card had been pushed through my letter box from Royal Mail informing me of a failed delivery. If you’re not familiar with these cards they are a simple pre-printed card which the postman ticks a box and hand writes some details on to. The card doesn’t … Continue reading
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